Parts & service

Request service or parts

We value your past business and want to make this as manageable as possible. Complete the form below, or if you run into any issue submitting it, email the required information directly to service@barcalounger.com

What you'll need

  1. Copy of original sales slip
  2. Photo of the manufacturing tag under the footrest/ottoman of the product
  3. Photos of the product: head on, from the left, from the right and from the outside back
  4. If necessary, up close photos of the problem area(s) that helps to explain the issue(s) the consumer is having with the product
  5. A description of the problem
  6. Name, address, phone number, email address

Documentation

Upload clear photos — this is the biggest factor in how quickly we can process your request.
Drop files here or
Max. file size: 256 MB.
    Drop files here or
    Max. file size: 256 MB.
      Found under the footrest / ottoman of the product.
      Drop files here or
      Max. file size: 256 MB.
        Include head-on, left side, right side, and outside back. Add close-ups of the problem area if it helps explain the issue.

        Describe the issue

        Your information

        Name
        Address

        Submit

        A member of our service team will follow up once your request is reviewed.