Service Request

We value your past business and hope to make your request for parts or service

as manageable and straightforward as possible. The following items must be submitted with your request.

All information must then be emailed to:  productservice@barcalounger.com

THE FOLLOWING ITEMS ARE NEEDED:

  1. Copy of original sales slip;
  2. Photo of the manufacturing tag under the footrest/ottoman of the product;
  3. Photos of the product: head on, from the left, from the right and from the outside back;
  4. If necessary, up close photos of the problem area(s) that helps to explain the issue(s) the consumer is having with the product;
  5. A description of the problem;
  6. Name, address, phone number, email address;
  7. EMAIL the above information to: productService@barcalounger.com 

Product Service Form

  • Photo of the manufacturing tag under the footrest/ottoman of the product
  • Drop files here or
    Photos of the product: head on, from the left, from the right and from the outside back; If necessary, up close photos of the problem area(s) that helps to explain the issue(s) the consumer is having with the product;

Thank you very much.