Consumer Support

Find a dealer, track down warranty details, order a swatch, or get a service answer — most routes below skip the wait entirely. For anything else, Alex is one message away.

Mailing address

BarcaLounger
P.O. Box 2128 
Morristown, TN 37816

Jump straight to what you need

If your question matches one of these, it’s the fastest way to an answer — no form, no wait.

Warranty Information

Coverage details, terms, and conditions on what is covered on your BarcaLounger product.

Parts & Service

Request service, order repair or replacement parts.

Order Swatches

Request up to 3 free swatches.

Find a Dealer

Locate and authorized BarcaLounger retailer near you.

Common Questions

FAQs

The questions our support team answers most often.

How long does delivery take?

Most orders ship from the dealer within 6–10 weeks depending on the fabric or leather selected. Your dealer will confirm an exact window at purchase.

Can I buy directly from Barcalounger?

Barcalounger sells exclusively through authorized dealers. Use “Find a dealer” above to locate a retailer near you.

What does my warranty cover?

Coverage varies by component — frame, mechanism, and upholstery each carry different terms. See the Warranty Information page for full details.

How do I order a replacement part or remote?

Visit Parts & Service and submit a request with your model and serial number, found on the tag under the seat cushion.

Still need help?

Ask Alex

For general questions

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