We're here to help
Find a dealer, track down warranty details, order a swatch, or get a service answer — most routes below skip the wait entirely. For anything else, Alex is one message away.
Mailing address
BarcaLounger P.O. Box 2128 Morristown, TN 37816
Showroom
IHFC – C1025 Commerce, Floor 10
We're here to help
If your question matches one of these, it’s the fastest way to an answer — no form, no wait.
Coverage details, terms, and what’s included on your recliner or lift chair.
Common Questions
The questions our support team answers most often.
Most orders ship from the dealer within 6–10 weeks depending on the fabric or leather selected. Your dealer will confirm an exact window at purchase.
Barcalounger sells exclusively through authorized dealers. Use “Find a dealer” above to locate a retailer near you.
Coverage varies by component — frame, mechanism, and upholstery each carry different terms. See the Warranty Information page for full details.
Visit Parts & Service and submit a request with your model and serial number, found on the tag under the seat cushion.
Still need help?
For anything not covered above — general questions, order status, or something specific to your situation.
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